Refund & Return Policy



At KGL Suits & Shoes, we want you to be satisfied with your purchase.

  • Items can be returned and exchanged within 14 days days after delivery.
  • Items must be unused, unworn, unwashed, and in their original packaging with tags attached.
  • Refunds or exchanges will be processed after inspection.

 

Non-returnable items:

  • Custom-tailored or altered suits are non-returnable.
  • Customers are responsible for return shipping unless the item is defective or incorrect.

    For returns, contact us via email or WhatsApp before sending any item.

    Shipping fees are non-refundable unless the error is from our side.

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