Refund & Return Policy At KGL Suits & Shoes, we want you to be satisfied with your purchase.Items can be returned and exchanged within 14 days days after delivery.Items must be unused, unworn, unwashed, and in their original packaging with tags attached.Refunds or exchanges will be processed after inspection. Non-returnable items:Custom-tailored or altered suits are non-returnable.Customers are responsible for return shipping unless the item is defective or incorrect.For returns, contact us via email or WhatsApp before sending any item.Shipping fees are non-refundable unless the error is from our side.